We decided to give it a few days before popping in to see the flooring, but on a whim we decided to check it out. We were expecting the wow factor; Oooooo's and ahhhhhhh's... a celebration.
But the second we walked through the house, we both sighed deeply with disappointment. "Umm.. yeah.. not the flooring we picked.." (WOMP WOOOOMP)
For the record, I would like to say that we have had very little issues with our builder thus far (knock on wood for the future); if anything, they have gone above and beyond for us and have fixed any mistake they've made along the way. The only thing that has got us in continuous spiral of doom is our hardwood situation. Really. The only thing.
When we went in for our initial design centre appointment, we feel in love with a sample our personal consultant sold us on. It wasn't a generic brown stain on brown. It was this gorgeous oak with a double stain finish; highlighting alternating red and brown hues... sounds nice right?
But after attending our 'meet your new neighborhood' session, we quickly learned that the hardwood supplier was no longer working with our builder, therefore meant we had to re-pick.. not thrilled. We loved this flooring so much that our design consultant was holding off on the call to tell us the bad news; she didn't know how we would react. (good excuse? you tell me?!).
Since our hardwood was such a special look, they couldn't find a suitable replacement to match the original flooring; And any other sample we kind of liked didn't match our kitchen cupboards. We couldn't change our cabinets since they were already in production. Basically live with it sucker, these are your options.
After refusing 2 of their offers to upgrade our flooring to any level at no additional cost to us, they finally offered to show us two brand new Birch samples from a newer supplier to see if we would jump at them. I was a little hesitant at first because I had done a lot of research on 'best hardwood for dogs' and birch didn't initially make the cut. That being said, If we were going to settle for an option, may as well have settled for something we loved rather than being practical about it. Cause let's face it, if it were up to the dog we would have plywood as our main flooring throughout the house. nuff said. Luckily Rufus doesn't make the decisions around here. (he only likes to think he does)
So off the the sales centre we went, and indeed to our surprise, we fell in love again! We were shown 2 Birch samples and decided to go with the sample which reminded us most of the Circa 1850, our initial choice.
Took a few pics, signed off on some papers and off with our day we went.
Fast forward 3 months... Here we are, wrong flooring in all it's glory.
hmmm... kind of looks like the other sample right?!
Yeah, we thought so too. Now we play the waiting game to find out if the samples were either mislabeled at the design centre or if the supplier delivered the wrong samples. Either way, we are disappointed but remain optimistic that this mess will be fixed one way or another in a timely matter.
Here's hoping third time's a charm... and, fingers crossed, no delays for our closing date.
Updates to follow
